|Specifications||100% Alcohol Free|
|Diffuser Lifespan||8-10 wks|
|Fragrance||Bergamot & Mandarin|
Deliveries are shipped with DHL and request a signature when received. You will receive a shipping confirmation from DHL once your order has been processed with your tracking number. We aim to process and deliver orders placed before 12:00pm (BST) Monday-Friday on the same day. Orders after 12:00pm (BST) Monday-Thursday are aimed to be processed and delivered next day. Orders placed after 12:00pm (BST) Friday and on Saturday & Sunday will all be processed the following Monday. This may take longer depending on peak seasons. We are unable to carry out international deliveries on British Public Holidays.
We ship to the following countries:
Australia, Austria, Belgium, Canada, China, Czech Republic, France, Germany, Hong Kong, Ireland, Italy, Japan, Lithuania, Netherlands, New Zealand, Poland, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United States.
Standard Delivery UK and Ireland (below £50, 1-3 working days): £5.00
Standard Delivery UK and Ireland (above £50, 1-3 working days): FREE
Standard Delivery: £5 Netherlands, Belgium
Standard Delivery: £10 Austria, Czech Republic, France, Germany, Italy, Lithuania, Poland, Spain, Sweden
Standard Delivery: £15 Switzerland
Orders over £60 Netherlands
Orders over £70 Belgium, France, Germany
Orders over £75 Italy
Orders over £100 Austria Czech Republic, Lithuania, Sweden
Orders over £150 Switzerland
Rest of world
Standard Delivery: £10 Australia, Canada, United States
Standard Delivery: £15 China, Hong Kong, Japan, New Zealand, Singapore, South Korea, United Arab Emirates
Complimentary Delivery on all international shipments on orders over £150
Please allow up to 5 working days for delivery during Black Friday Weekend and the Christmas period. If it has been more than 5 working days since you have received your shipping confirmation, please contact our customer services team at [email protected] or call 0208 830 6300. We cannot guarantee delivery dates for non-EU shipments as they are subject to customs clearance in the destination country.
Taxes and Duties
Deliveries within the EU will incur no import or export duties. Delivery outside the EU may be subject to customs, legal and regulatory restrictions. To comply with local legislation, the recipient may be required to pay additional taxes, fees, levies or import duty on Parks London purchases.
The recipient will be responsible for all applicable taxes including import charges for orders to overseas countries. We shall not be liable for such charges. Please contact the relevant customs office to check if these apply.
If you have any queries, or need any assistance, please feel free to contact us at [email protected]. Our team is always happy to help!
Carol & Sidney Symons, fragrance lovers and committed to the environment, faced a choice between passion and commerce. In 1989, they decided to start a collective of passionate artisans, dedicated to making beautifully fragranced homes with the cleanest-burning, 100% natural wax scented candles.
Alcohol-free diffusers and room sprays followed as the company grew
Today, we’re still a family business, with the same core values, loving what we make in the heart of England, with customers all over the world.