Oud Diffuser

DELIVERY POLICY

Deliveries

We normally pick, pack and ship orders placed before 12:00pm (BST) Monday-Friday on the same day.
You’ll receive a shipping confirmation from DHL (with tracking number) once your order’s en route.
Tracking your order is easy - simply enter the tracking number on DHLs tracking service (you can also choose contact-free delivery :-)

For orders placed after 12:00pm (BST) Monday-Thursday we normally pick and dispatch the next day.
Orders placed after 12:00pm (BST) on Friday or over the weekend will be picked and shipped the following Monday.
Orders placed on public holidays are picked and shipped the next working day

In peak seasons (i.e. Black Friday or Xmas) it may take longer to pick and ship your order, and of course, once your order’s been collected by DHL, it may take longer for them to deliver.

International Deliveries

We ship to ;

Australia, Austria, Belgium, Canada, China, Czech Republic, France, Germany, Hong Kong, Ireland, Italy, Japan, Lithuania, Netherlands, New Zealand, Poland, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United States.

Delivery Costs

UK & Ireland

Orders above £50 : Complimentary delivery
Orders below £50 : £5.00
Normally next working day, but please allow up to 3 :-).

EU + Rest of World

Standard Delivery: £20
Complimentary Delivery on all international shipments of orders over £150

If you have any queries, or need any assistance, please feel free to contact us at [email protected]. Our team is always happy to help!